Croatia Airlines brings unique qualities in order to guests with minimal mobility, we.elizabeth. a traveler whoever real, scientific otherwise intellectual updates need personal attention and you can/or guidelines that is usually maybe not provided to most other travelers, in accordance with the Regulation (EC) No of Parliament as well as the fresh Council concerning the legal rights out of disabled individuals and you can persons with reduced flexibility whenever take a trip by the heavens.
If you would like guidance via your travel it is very important build a request special provider well in advance, if at all possible 72 hours, and never afterwards than twenty four hours prior to departure.
- Whenever reservation by the telephone or even in our very own ticketing offices, please share with our very own agents which kind of advice you need.
- Whenever scheduling into Croatia Air companies webpages, delight posting your request to
In the event you didn’t want this specific service during the reservation you can still notify all of our Get in touch with Cardiovascular system from the or +385 step 1 66 76 555.
Guests with just minimal flexibility
If you prefer me to promote an effective wheelchair for the travelling, delight write to us the the amount to which their freedom are shorter. This specific service is free of charge and you may readily available for forever disabled individuals, earlier people, travelers having effortless a crack (hand, foot).
If you find yourself traveling with your personal wheelchair, delight notify us of the dimensions and weight, any great features (age.grams. foldable/non-folding, sport/electric) and the kind of battery (if battery pack-powered). Should your wheelchair are battery-powered, it must be properly attached to the wheelchair and you may secure regarding short circuit because of the insulating the fresh new terminals (e.grams. by the taping more established terminals otherwise putting plastic material limits). At the same time, “wet” battery packs should be fragmented and you may covered.
Travelers having impaired reading or sight
An assistance provider to have reading impaired and blind otherwise partly sighted guests exists free. Delight alert all of us of your disability and you will regardless if you are observed from the a guide canine at lifetime of scheduling therefore we can spread the appropriate guidance to your surface professionals and you may cabin staff.. You don’t need a good doctor’s certification.
Individuals who are in need of scientific clearance
- enduring severe medical ailments, (age.grams. latest center infarct, stroke)
- which have big fractures along with possession and you can/otherwise legs in casts or splints
- that have recent functions
- in the 1st couple weeks once a critical disease provides looked
- becoming transferred on-board when you look at the a lying condition (stretcher individuals)
- who require most oxygen and other scientific equipment up to speed
- travelling so you’re able to go through hospital treatment
Delight send (or facsimile) the proper execution to help you Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, facsimile. +385 step 1 6310 825, e-mail: -profozic.hr) for acceptance and you will verification. Filled for the and you can confirmed, the design should be filed when buying the fresh new admission and another backup shall be connected to the passenger citation since it need become submitted again during the sign in.
People who are in need of getting implemented
Personal escorts should be at the least 18 years old, familiar with the latest escorted passenger’s health, in person in a position to assist the passenger if there is disaster getting or and you may crisis evacuation, in a position to accompany the brand new escorted passenger back and forth from the bathroom in order to assist him make use of it and ready to help the escorted traveler any kind of time problem by themselves. Scientific escorts are person that have experienced enough medical education, situated off form of guests wanting advice in airline.
Proprietors regarding a legitimate FREMEC
“FREMEC” is actually a routine traveler’s medical credit. The fresh new proprietor regarding a legitimate FRAMEC try a low-MEDA circumstances and needs zero scientific clearance otherwise companion for traveling. It’s used in passenger that have long lasting or chronic less mobility. It scientific credit will likely be granted by particular providers. Croatia Airlines cannot material a beneficial FREMEC, but a FREMEC card is suitable into Croatia Air companies routes.
Outdoors aboard
Only company container can be used agreeable and you will travelers, consult needs to produced in new passenger’s reservation zero later on than just 72 era till the flight. This specific service is billed 60 € per airline.
Passenger should be trained to handle new clean air package and you can he/she’s to help you signal “Declaration with the Transportation of Patient Needing Medical Oxygenation Within the Flight”. Plus, the design “Incapacitated traveler guidance mode” should be complete from the passenger’s medical practitioner and you will provided for Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, fax. +385 1 6310 825, e-mail: -profozic.hr?) having acceptance and you can confirmation.
Cellphone Outdoors Concentrator
Making use of cellular phone outdoors concentrators (POC) is actually anticipate and requirements a medical and technical clearance off Croatia Air companies. Your physician needs to be certain that your medical has to use this device on-board. The brand new POC devices should be FAA acknowledged. Having current pointers delight take a look at here.
Brand new passenger has to complete the POC and you can INCAD versions. The fresh completed versions have to be sent to Ustanova za zdravstvenu London local hookup skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step 1 6310 824, fax. +385 1 6310 825, e-mail: -profozic.hr?) to have acceptance and you will verification.
Exception: With the password-show flights having United Air companies to help you/away from United states the only requirement is to enjoys a medical Verification Declaration closed from the passenger’s doctor.
Services pets
Trained provider pets (viewing eyes pets, hearing-aid taught animals, specifically trained pet to simply help anyone with handicap, save yourself pets and appearance dogs):
Helpful tips puppy that include deaf, blind or passenger which have paraplegia, try acknowledged complimentary. It’s weight and size is not restricted. Your dog must be securely harnessed, yet not muzzled or caged. It doesn’t entertain a seat, and is also prohibited to go in the cabin.
